Owners of Samsung’s high-end Galaxy devices complain about audio problems while playing

Some owners of Samsung Galaxy devices have complained about the audio problems of their devices during the game. While some users say that their phone’s audio problem started with the latest update of their Galaxy smartphone to the One UI 4 user interface, some other users have also stated that this problem has been present since the first day that this phone They have provided smart, it has existed. Along چیکاو Be.

Most of the Samsung phones that have this problem are very high-end Galaxy phones and even the company’s flagship phones, which can include the following smartphones: Galaxy S 10 (Galaxy S 10), Galaxy S 20 (Galaxy S 20), Galaxy S 21 (Galaxy S 21), Galaxy Z Flip 3 clamshell phone, Samsung Galaxy Z Fold 2 clamshell phone, new Galaxy Z Fold 3 clamshell phone and also The Galaxy A52 with 5G (Galaxy A52 5G) The company pointed out that although this latest mobile phone is not one of the flagship phones of this company, but it is one of the mid-range and expensive phones of Samsung, which has been very well received and sold in global markets. It has brought a lot to the company.

Users say that the sound of their smartphone speakers while playing is relatively low (below what it should be) and shallow, and sometimes even seems distorted, although in all other modes such as music, movies and cases The other one is quite good and can be heard without any problems.

At first it was thought that Dolby Atmos could cause this problem if enabled, but by disabling Dolby Atmos, there was no noticeable difference in the quality of the sound played.

This problem seems to affect low-frequency and mid-range frequencies more, and is more noticeable on phones with high-quality speakers. Of course, wired or wireless headphones are not affected in this way. Strangely enough, turning on the screen recorder seems to solve the problem. But this is obviously not an ideal solution because it not only consumes a lot of electricity in terms of resources and energy consumption, but also takes up a lot of storage space. In addition, it has been reported that this problem disables even the 120Hz refresh rate for supported images when playing games, which is really surprising.

Although the number of complaints from users is increasing every day due to this problem, but apparently Samsung has not yet confirmed the existence of audio problems of these devices when using the game, now when to solve this problem, Austin will work hard. The fight will take practical action, it is not clear at all and no news has been published about this so far.

Therefore, it can be concluded that at least in the short term, there will be no suitable and practical solution to this problem of high-end Samsung users. Most of the official answers in the Samsung Members Association that have been repeated many times so far are for users to reset their smartphones.

Undoubtedly, many users have tried this solution offered by Samsung, but no positive results have been obtained, and the final solution to this problem is not to reset the damaged phone, and this recommendation from Samsung does not help in any way. Therefore, owners of Samsung Galaxy devices who are struggling with such a problem are advised to raise their problem in various forums and even Twitter and other media and social networks so that they may finally succeed in getting Samsung’s attention to this issue. The company will have to solve the problem of these flagship and high-end phones, which did not cost users much.