2 hours of online response through the 111 system by the Director General of Cultural Heritage of Central Province
According to the Aria Heritage report, citing the public relations of the General Directorate of Cultural Heritage, Tourism and Handicrafts of the Central Province, Mustafa Marzban today, Thursday 27 Bahman 1401, together with the deputies of the General Directorate, attended the center and answered the questions related to three areas related to this General Directorate and answered the various calls of the citizens. Directly responded to requests, suggestions, reports and complaints.
In this two-hour meeting, a number of fellow provinces called 111 and raised their issues and problems in the three areas of cultural heritage, tourism and handicrafts.
The Director General of Cultural Heritage, Tourism and Handicrafts of Central Province said: The main issues raised in these talks are related to facilities in the field of tourism and handicrafts and the problems and issues of insurance for handicraft artists, as well as granting handicraft facilities, creating ecotourism plans, restoring historical places in the province and providing infrastructure. Along with tourist attractions, it was one of the most important demands of people in phone calls.
Marzban further added: This system has made it easy to access the officials, and Arbab Rejoan, with the development of communication tools, can follow up on their administrative affairs through indirect means without wasting time and travel expenses.
He added: The issues and problems raised will be investigated in the shortest possible time and the results will be sent to the callers via SMS.
The electronic system of communication between the people and the government (SAMED) is one of the important structures that was launched with the aim of dealing with people’s problems in the shortest possible time without the need to visit them in person, and it is a symbol of the government’s responsiveness to the citizens, which is the government’s strategy in this province, according to the people. It has been very effective.
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