“2807” communication bridge between customers and Sina Insurance
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According to the financial news report According to the public relations of Sina Insurance, systematic response, speeding up the follow-up of issues raised, facilitating the response, following up on customer satisfaction and reflecting opinions, suggestions and criticisms are among the plans and goals outlined by the Sina Insurance Customer Relations Center.
According to this report, Sina Insurance customer contact center has established a two-way communication with customers and the general public by employing elite experts, using new tools, customer-oriented and service-oriented structure, and these loved ones are fully followed up and resolved. It helps to solve possible problems in using all kinds of insurance services, such as issuing insurance policies online, new insurance services, sending documents and paying claims, and branch information.
This report adds that in order to provide information at all hours of the day and night and to provide quality services to customers and their satisfaction, Sina Insurance customer communication center will be a companion, consultant, support and helper for customers.
It is reminded: customers and shareholders can call 2807 to get answers to their questions, before visiting in person and wasting their valuable time.