Answers to 30 frequently asked questions about money transfer and card purchase methods
According to Iran Economist, citing the public relations of Central Bank, electronic banking services are being provided in different formats and each of them has tools. These services have become more diverse over the past years and are performed with the utmost precision and accuracy. Due to the recent changes in the way of providing services, the frequently asked questions of this field are published for public awareness.
* Money transfer
1- How to transfer money to your bank account?
It is possible to transfer money from the deposit account of a natural person to other deposit accounts of that person through offline payment portals, provided that both deposits are individual (and not joint), without an amount limit.
2- How is the internal money transfer method?
In the internal money transfer method, you can transfer money from your account in one bank to another individual account in the same bank. In this method, you can transfer money up to 100 million Tomans daily with the account number of the destination.
3- How much is the domestic money transfer fee?
360 Rials per transaction.
4- What methods are possible to transfer money to other people’s accounts?
Internal money transfer (between bank accounts)
Card to card or Shaba (money transfer through bank card number)
Bridge system (money transfer through Shaba number)
Paya (money transfer through Shaba number)
Satna (money transfer through Shaba number)
5- What is the method of transferring money from card to card?
Different tools can be used to transfer money from card to card with the bank card number of the destination:
ATM machine (kiosk): Transfer money by referring to all ATM machines and carrying your bank card and the bank card number of the destination.
Mobile Bank: By installing Mobile Bank of any bank where you have an account and receiving the username and password from the relevant bank, you can transfer funds up to 10 million Tomans daily. When transferring funds through mobile banking, CVV2 and a second dynamic code (one-time use) or a fixed second code are required.
Internet Bank: You can transfer funds up to 10 million Tomans daily by visiting the Internet Bank of any bank where you have an account and receiving the username and password from the relevant bank. CVV2 as well as a second dynamic code (one-time use) or a fixed second code are required when transferring funds through Internet Bank.
Payment field mobile applications: by installing payment field mobile applications, you can transfer funds up to 5 million Tomans daily. When transferring money through mobile apps, CVV2 is required as well as a second dynamic code (one-time use) or a fixed second code.
Visiting the branch: If you visit bank branches all over the country in person and bring your identity documents (national card, birth certificate or driver’s license) and your bank card, you can make a daily transfer of up to 15 million Tomans.
6- What is CVV2?
CVV2 code is a four or three digit number that is usually recorded on the back and in some cases on the bank card and is used for online transactions such as purchases or bill payments.
7- What is the second password (internet password) and how is it received?
The second password (internet password) is the password that is used to transfer funds from card to card and make online purchases at online payment portals or phone banks.
The second code includes two types of static and dynamic (one-time use code), which is issued by the bank at the customer’s request and can only be used in transactions of less than 100 thousand tomans. The second dynamic password, which is a one-time use password, is required for purchases and transactions of more than 100 thousand Tomans to improve the security of the cardholder’s account. The relevant can be received. It is necessary to explain that the use of dynamic password can also be used for transactions less than 100 thousand Tomans and is recommended.
8- What is the amount of transfer from card to card?
According to the latest circular of the central bank, the limit for transferring money through card for each person through all offline banking tools, including ATMs, kiosks, mobile banks and internet banks, has been set at 10 million Tomans per day in each bank. It is worth noting that the maximum amount for transferring money from a card to a personal card through branches is 15 million Tomans per day.
9- How much is the transfer fee from card to card?
When transferring money from card to card through an ATM machine, mobile bank, internet bank, kiosk, or visiting in person, the amount of the fee is equal to 720 tomans for amounts up to one million tomans, and for every one million tomans in excess, an amount of 280 tomans is added. . In this way, for the transfer of money from card to card up to 10 million Tomans (other methods except in person), 3240 Tomans will be charged as a fee.
10- What is the transfer method through the bridge system (instant payment)?
This method is the same as the card-to-card method in Mobile Bank, Internet Bank and going to the branch, with the difference that the information on the bank card is no longer needed and the money transfer is done through the Shaba number.
11- What is the limit of money transfer through the bridge system?
The limit of money transfer using this method in Internet Bank and Mobile Bank is 10 million Tomans and 15 million Tomans in branches.
12- How much is the money transfer fee through the bridge system?
0.02% of the payment order with a floor of 500 Tomans
13- What is Shaba?
“Shaba” or Iran’s bank account number, in order to facilitate and standardize interbank and international bank exchanges of the country, is defined by the central bank in accordance with the ISO-13616 standard, and in all interbank payment systems, Shaba identifier is exclusively used. Each bank account number has a corresponding “Shaba” code. Example IR06 2960 0000 0010 0324 2000 01
14- What is the method of transferring money through Paya?
Money transfer through Paya can be done offline using Mobile Bank and Internet Bank, as well as in person and visiting the branch up to 100 million Tomans per day.
It is also possible to transfer cash up to 15 million Tomans daily and by following the relevant rules through ATMs.
Group money transfer can also be done through Paya. Group deposit refers to those deposits where the number of deposits in one request is more than 10 deposits.
15- What is the limit of money transfer through Paya?
The maximum amount of money transfer per payment order is up to 100 million Tomans, and there is no limit on the number of payment orders subject to compliance with this limit.
16- How much is the fee for transferring money through Paya?
Individual payment order: 0.01% of the transaction amount with a floor of 240 Tomans and a ceiling of 3 thousand Tomans (in case of transfer through a branch, 2 thousand Tomans will be added to the fee)
Group payment order (money transfer in one request for more than 10 deposits): 1200 Tomans per file plus 120 Tomans per deposit.
17- What times during the day are fixed remittances settled?
The settlement of fixed amounts is as follows:
First cycle: until 3:45, settlement and deposit until 7:30
Second cycle: until 09:45, settlement and deposit until 10:30
Third cycle: until 12:45, settlement and deposit until 13:30
Fourth cycle: until 18:45, settlement and deposit until 19:15
According to the time of registration of the payment order by the customer, the desired transaction will be carried out in fixed settlement cycles. It should be noted that according to the processes of the bank issuing the payment order, stable transactions will be settled and deposited into the destination account with a maximum delay of one cycle on normal days.
18- Is it possible to transfer money through paya operations on holidays?
Yes, there is a stable cycle at 12:45, which will finally settle and deposit to the destination by 13:30.
19- What is Satna?
Satna stands for Instant Gross Settlement System. Satna is an electronic system that processes and settles interbank transactions and orders for immediate payments individually and instantly. In other words, the function of Satna is the electronic transfer of money from one account in one bank to another account in another bank. In this method, the desired amount will be processed and transferred to the destination account with a time interval of half an hour to one hour (depending on the processes of the bank issuing the payment order). It is worth mentioning that the obligation to deposit funds to the destination account from the source bank is the end of the current working hours.
20- What is the method of transferring money through Satna?
Money transfer through Satna can be done offline using Mobile Bank and Internet Bank, as well as in person and visiting the branch.
21- What is the limit of money transfer through Satna?
The minimum amount set for Satna transactions is currently 50 million Tomans and the maximum amount set for offline money transfer is 100 million Tomans. In case of visiting the branches in person, it is possible to carry out Satna transactions up to 200 million Tomans per day, and if you provide positive documents and documents, it is possible without the amount limit.
22- How much is the money transfer fee through Satna?
0.02% of the transaction amount up to 28 thousand Tomans (in case of transfer through the branch, 2 thousand Tomans will be added to the fee amount)
23- What times of the day are Satna transfers settled?
The settlement of Satna remittances in the banking network is done instantly, provided that the source bank has sufficient funds in its current account with the central bank and immediately issues the payment order in the related system.
It is necessary to explain that if the destination bank is unable to immediately deposit Satna money to the customer’s account after receiving it for any reason, including blocking the account, the amount must be returned, and as a result, the remittance amount will be returned to the source account on the same day.
24- Are Satna operations performed on holidays?
No, Satna money transfer is not done on holidays. It is worth mentioning that the Satna system is active only during the bank’s business hours.
25- Is it possible to transfer Paya and Satna funds through an ATM?
Currently, Satna money transfer service is only possible through ATMs of some banks.
* Buy
26- What information is needed for online shopping?
Card number 16 – CVV2 code – card expiration date – second dynamic code (one-time use) or second fixed code (for transactions less than 100 thousand Tomans)
27- What is the daily purchase limit for the card?
The maximum purchase transaction amount from each card owned by a real customer is 100 million Tomans per day in the entire banking network.
28- How much is the card purchase fee?
The fee that can be collected from the card holder is zero Rials.
29- How much is the card purchase fee that stores or card reader device owners have to pay?
Stores or owners of card reader devices pay 120 Tomans for each purchase transaction less than 600 thousand Tomans, and for transactions above 600 thousand Tomans, they pay 2/10 thousand of the amount as a fee, and the ceiling of this amount is 4 It is a thousand tomans.
Due to the phased implementation of the plan, some guilds are currently exempted from paying fees.
* paying the bill
30- How is it possible to pay the bill?
To pay the bill, you can use the ATM machine, mobile bank and internet bank of banks, mobile applications in the field of payment and visiting bank branches.
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