“DJ Service” opened the largest Samsung Mobile store in Iran
The largest Samsung Mobile store in Iran was opened on Thursday, October 29, 1400 in the presence of the media and senior executives of Digi-Service. With the opening of this store, DigiService announced that it intends to bring the experience of buying Samsung products in the field of mobile phones and accessories closer to global standards.
If you visit Charso Bazaar on Thursday evening, you will surely be surprised by the presence of a large crowd on different floors of this passage. This enthusiastic crowd was waiting for the opening ceremony of the largest Samsung Mobile store in Iran and, more importantly, to meet the popular actor of Iranian cinema, “Mohammad Reza Golzar”; A wait that lasted for hours.
The largest Samsung Mobile store in Iran, with an area of 1,200 square meters, is located on the northeastern side of the ground floor of Charso Bazaar, where it was previously dedicated to selling Samsung products, but has now become a specialized brand shop for mobile phones and accessories. Ramazannejad, the manager of this store, said at the opening ceremony:
“This store provides customers with a safe and easy shopping experience of the latest Samsung products. “Customers will be faced with a safe professional environment for consultation and full introduction of products from the moment they enter this store.”
In this store, about 80 expert staff will answer all your questions, while you can see all the new Samsung products up close and work with them to make a smarter choice. Nouri, brand manager of DigiService, told Digito in this regard:
“Customer Care Room deals with the customer’s problems from the moment the customer enters and at different stages, ie before the purchase, during the purchase and after the purchase. “This unit is designed based on customer experience service strategies to provide them with the best shopping experience.”
Nouri said that DigiService imports four main brands, namely Samsung, Apple, Nokia and Xiaomi, but due to Samsung’s high popularity in Iran, it has opened its first specialized store for the Samsung brand. All phones offered in this store have an 18-month warranty of Digicervice and one year of Iran insurance. According to Nouri, DigiService is the only group that offers mobile phones with insurance. Of course, accessories such as smartwatches are not currently covered by insurance, but DigiService is trying to add insurance coverage to these products as well.
The Charso Bazaar Samsung Mobile Store promised to be a world-class brand at least at the time of its opening. All Samsung products in the field of mobile phones and accessories, including the company’s new clamshell phones, namely Galaxy Z Fold3 and Galaxy Z Flip3, Galaxy Watch 4 smartwatches, wireless charging pads and various headphones were seen in this store, and the sales staff information seemed to be sufficient. . This department store can support dozens of customers at the same time, and you can easily see and work with all Samsung products up close.
The opening ceremony of the largest Samsung Mobile store in Iran, however, was accompanied by some challenges. The presence of Mohammad Reza Golzar in this ceremony, although it was very interesting in terms of news, but created many executive problems. These included the overcrowding in Charso Bazaar, health protocols, and the several-hour delay in opening the store. However, it seems that DigiService can improve the experience of buying Samsung products and after-sales service in Iran; Services that they say will be “without and if”.