Electronic banking infrastructural measures to facilitate Saderat Bank’s services
It was done by the executive member of the board of directors in Qom;
According to the financial news report, citing the public relations of Bank Saderat Iran, Yaser Moradi, executive member of the board of directors of Bank Saderat Iran, announced the bank’s measures to solve some of the bank’s infrastructural problems and facilitate customer service by launching Neo Bank.
During the comprehensive provincial trip of the senior managers of this bank to Qom province, in a meeting with the employees and heads of the branches and the lines and headquarters of this province, Moradi talked about trying to solve some inadequacies of the electronic banking systems by launching Neo Bank and using the bank’s dedicated channel management system. He informed and added: One of the reasons for the lack of success of the branches of the Bank. In terms of volume, Saderat Bank of Iran is one of the lightest banks in the banking network, the switch of which is at the disposal of the Informatics Service Company, and some outages are related to the bank and to this company. It reduces a significant amount of concerns of the bank’s customers about Hamerbank, and this concern will be resolved with the imminent launch of Neobank.
He added: The problem with the bank is being followed up.
The executive member of the board of directors of Saderat Bank of Iran also mentioned the use of the channel management system to solve some inefficiencies and create subtypes of products in Saderat Bank of Iran.
Moradi pointed out some inadequacies of the service company to support Cheknu services to the bank’s customers and said: Using the channel management system, this problem has been solved and the list of handover checks is presented to the customers.
In this trip, visiting the branches and checking the working conditions of the colleagues and at the same time presenting strategies to increase the market share of the bank, meeting with the local authorities, meeting with the veteran and selfless retirees and also holding a public meeting with the colleagues of the branches and listening to their concerns and issues. Among the plans was the first comprehensive trip of Iran Export Bank managers to Qom province.