Ensuring the continuity of the establishment of management systems in cooperative insurance

According to the financial news report According to the public relations of Cooperative Insurance, the risk and development unit of the company held coordination meetings with the representatives of the units to implement management systems in Cooperative Insurance as optimally as possible.

In these meetings, representatives from each unit were introduced as assistant managers and received the necessary training regarding the optimal implementation of management systems in the unit.

Based on this, the quality management systems, organizational excellence management, risk management and index measurement system have been described and explained to the relevant representatives and its philosophy has also been explained.

In this regard, it should be stated that the quality management system is such that its input is the identification of the needs of the beneficiaries, especially the needs of the customers, and its purpose is to meet the quality requirements and obtain the satisfaction of the customers, which according to the current ISO 9001 standard in the company Now follow-up and continuous improvement.

The model of organizational excellence is also a model based on meeting the needs and expectations of stakeholders, and of course it goes beyond the quality management system and encourages actions in the organization that, in addition to the satisfaction of customers, are also important to the satisfaction of employees, shareholders, business partners and society. give
The ISO 31000 risk management system also generally reduces concerns at the organization level, and it is tried to be implemented in a deeper and better way every year.

It is worth mentioning that in these meetings, the description of the duties of the representatives of the units was also presented to the managers in order to make it clear how to cooperate with the managers, the presentation and the results of each meeting.

It should be noted that the development and excellence of the organization has always been important in Cooperative Insurance Company with the aim of meeting the demands of customers, employees, shareholders, business partners, regulatory bodies and the general public, and improving service delivery and promoting a culture of excellence in all elements of the organization. Based on this, all the managers at the company level and the deputy managers and heads of the organization in the central headquarters and the provincial managers have completed the familiarization course with the model of organizational excellence in 1399 and 1400.