Has the requirement to go to the car dealer been removed?
According to the online economy report, based on the announcement of the Ministry of Industry, Mines and Trade, with regard to the adoption of recent policies in the field of the development of car sales methods, such as the plan to support the family and the youth of the population, replacement of worn out cars, immediate sales, extraordinary sales (quarterly), Advance sales of up to 12 months and especially the supply of cars in the capital market (commodity exchange) which has reduced the distance between the factory price and the market, the requirement for the customer to refer to Representation The car supplier company was removed within a maximum period of five months from the date of delivery and with at least one thousand kilometers of operation in order to activate the warranty.
The suspension of this rule, which was implemented in 2019 by the Automotive Committee of the Ministry of Industry, Mines and Trade in order to avoid the creation of a brokering atmosphere and false pricing, with the aim of avoiding disputes between persons who, before the initial service deadline, compared They are transferring the car, it has been done.
According to the new circular of the Vice-Chancellor of Transport Industries of the Ministry of Industry, Mines and Trade, Consumers and Producers Support Organization and considering the change in the conditions of car supply in recent months and in order to solve the problems and reduce the numerous complaints of the consumers of the mentioned cars that are voided by the warranty have been faced, the automobile companies have been asked to prepare the necessary executive mechanism within the framework of the regulations for respecting the rights of car consumers and to include the issue in the sales announcements and regulatory contracts.
Previously, according to the decisions of the 52nd meeting of the automobile committee of the Ministry of Industry, Mines and Trade, customers must be serviced for initial service within five months from the date of delivery and with at least one thousand kilometers of operation. Representation Automobile companies were referred and otherwise, the automobile companies were obliged to cancel the warranty of the mentioned car.