Housing Bank with the passionate moments of the people on the eve of entering the fifteenth century

In the last days of 1400, when the spread of the Corona virus diminished, people welcomed the New Year with much more enthusiasm than in previous years, and after 2 years of restrictions and Psychological and psychological pressures and the experience of illness, started trying to buy Nowruz again; We witnessed that once again the prosperity of ancient traditions and ancient Iranian rituals began with a sense of love and friendship in life.

In such an atmosphere, which is accompanied by an increase in financial transactions, as usual, the employees of the Housing Bank also made every effort to respond appropriately and provide appropriate and timely banking services until the last hours of the year and in the new century. .

Based on this report, the CEO of Maskan Bank said: providing electronic banking services, activating the evening counter in the branches, providing liquidity and full-time nursing of the bank’s ATMs during Nowruz, periodic and field visits of senior bank managers to the branches and emphasizing acceleration in providing services To the customers, setting up Salavati stations in the passenger areas and also answering the phone to the customers were among the actions of the bank in the last days of 1400 and the days of Nowruz.

Dr. Mahmoud Shayan, emphasizing the need for good customer service in the last days of the year and Nowruz, said: “Maskan Bank complex with coherent and purposeful planning in the period of” the last days of the year “and” Nowruz holidays “in providing financial services and Timely response to successful customers.

He mentioned Maskan Bank as a leading bank in providing electronic toll payment services (ETC) and continued: Electronic toll payment services without interruption and any disruption to Nowruz travelers on the freeways of Tehran-Pardis and Ahvaz-Bandar Imam Khomeini ( Rah) was presented.

Dr. Shayan, referring to the special services provided to Nowruz travelers by the staff of Maskan Bank, added: “Among these services, we can set up Salavati stations in Alborz province with the aim of receiving Nowruz travelers, providing living assistance packages for low-income families in low-income areas.” He mentioned meeting with the families of martyrs, veterans and martyrs and, of course, cooperation with the Cultural Heritage and Tourism Organization of different provinces such as Yazd.

The CEO of Maskan Bank described the performance of the bank’s mobile systems, the Internet of Maskan Bank and also the virtual counter system during the Nowruz holidays as desirable and without disturbances: We have been in the country.

Explaining the performance of Maskan Bank in providing electronic banking services during the period from March 19 last year to April 4, he said: Bank Maskan ATM transactions grew by 13.4% and 23.7% compared to the same period last year. had.

Dr. Shayan continued: During this period, the number of transactions of Maskan Bank’s store terminals is more than 3 million and the amount of transactions is more than 6 trillion Rials and the amount of successful transactions of this bank’s kiosk is over 300 billion Rials.

Referring to the establishment and activation of on-duty branches during the Nowruz holidays, he reminded: in order to respond favorably to customers, in addition to selected branches in Tehran province, on-duty bank branches in other provinces of the country from 9 to 12 on the third and fourth of April this year. People provided banking services.

The CEO of Maskan Bank added: in order to provide the best services to customers, adequate supervision regarding the provision of liquidity, nursing and ATMs of this banking complex during the Nowruz holidays in all areas, even during the surprising cold of the western provinces without interruption and during The appointment was made.

He mentioned answering people’s questions about the bank’s plans and services as another action of Maskan Bank in the last days of the year and Nowruz holidays and emphasized: Bank experts in the field of public relations during the first 10 days of this year to more than 8,000 phone calls, Responded to a thousand voice messages and 200 emails and did their best to respond well to customers.

According to this report, after the end of the Nowruz holiday, Maskan Bank’s branches have resumed all their services in all areas of banking, including credit, facilities, etc., on Saturday, April 26, according to the previous work routine.