Inauguration of the new branch management building of Fars Bank Qarz-e-Hasneh Mehr Iran with a new visual identity
According to the financial news report, quoted by the public relations and customer affairs of Qarzul Hosna Mehr Bank of Iran, the new branch management building of Fars province with the presence of “Mustafa Azgoli” member of the board of directors, “Ahmedreza Karimi” acting deputy of provincial affairs, “Ruhollah Ghasemian” head of the department All public relations and customer affairs and Majid Khosravi, head of the general support department, were put into operation.
The most important strength of Qarz Al-Hosna Bank is its presence
Mostafa Azgholi, a member of the bank’s board of directors, in this ceremony, while congratulating the people of Shiraz week on the arrival of Shiraz week, said: Fars province and Shiraz metropolis are the center of science and literature of Iran, and the Bank of Iran’s Karzah Al-Hosneh Mehr is in the light of this potential. Aruzandeh has been able to leave a brilliant record in the financial fields in Fars province.
Referring to the goals and missions of Qarz-ul-Hosna Mehr Bank of Iran, he added: the bank’s activity policy is based on economic support for the needy groups by attracting the resources of the good sections of the society, and in this regard, it does not have a financial perspective or an income-generating perspective. Also, this bank has the necessary capabilities to become a large Islamic bank in West Asia, and more efforts should be made to eliminate the shortcomings in this area.
“Ezgoli” called for the same approach and vision in order to achieve the high goals of the bank at different levels and stated: “Qarzul Hosneh Mehr Bank of Iran has achieved many successes due to the efforts of its dedicated employees, and considering this issue, the prospects of the years Let’s draw the next one more carefully.
Stating that the satisfaction of the stakeholders is the most important principle in the bank, and this group includes customers, shareholders, bank employees and the government, he noted: We must focus on the leading indicators in the Qarz Al-Hosna banking system and learn as much as possible about the basics of progress in this field. The train of success continues on its way with more speed.
A member of the board of directors of the bank emphasized that the most important strength of Qarz-ul-Hosneh Mehr Bank of Iran comes back to its mission of being a Qarz-ul-Hosneh bank, and stated: The charter and philosophy of the establishment of Qarz-ul-Hosneh Mehr Bank of Iran has advantages over other financial institutions in the country, and this strong point It should be well explained.
Explaining some of these strengths, he said: Commercial banking bases its work style on the basis of risk and achieves profitability with the skill of its managers. However, Qarzul-Hasna banking is based on obtaining resources from the good people and removing the burden from the shoulders of needy people while maintaining interests. To implement this strategy, we must define different models of attracting resources and offering loans so that the parties can participate in this cycle with satisfaction.
In the final part of his speech, “Ezgoli” emphasized on honoring clients in the branches and stated: One of the main differences between Qarzul Hosneh Mehr Bank of Iran and other financial institutions comes back to the education and commitment of the human resources of this group, and in order to honor these endeavors, we offer plans We do not hesitate to support and encourage.
We are in a period of transition in the field of expanding smart services
In this ceremony, “Ahmedreza Karimi”, Acting Vice President of Provincial Affairs announced the efforts to overcome the problems and increase productivity in the bank and added: The process improvement committee was formed in the bank with the aim of increasing productivity and we request the employees to submit their creative suggestions and solutions. in order to improve the performance of the system has been shared with relevant experts to be carefully examined.
He announced the round-the-clock efforts of the experts to fix the defects and said: “We are in a period of transition in the field of expanding smart services, and the technical colleagues are trying to fix the technical defects with round-the-clock efforts.”
The media are the ambassadors of Qarzul Hosna banking
Ruhollah Ghasemian, the head of the General Department of Public Relations and Customer Affairs, also emphasized the importance of the customer-oriented process by adopting effective advertising strategies and stated: the role of visual space in the customer-oriented process is very important, and it affects credibility, reputation, identity and honor. The bank adds.
He added: “All of us should put the satisfaction of the Almighty Lord in all aspects of our lives, and all bank employees should pay attention to the fact that their words and behavior have a significant impact on promoting the noble culture of Qarz al-Hasna, and this means the success of It is worldly and has an afterlife reward.
In another part of his speech, “Qasmian” referred to the media as the ambassadors of Qarzul-Hosna banking and acknowledged: one of the main highways to promote the high culture of Qarzul-Hosna is the media, and communication media can play an effective role in attracting customers.
He further pointed out the valuable capacity of journalists and stated: The policy of Qarzul-Hosna Mehr Bank of Iran is based on interaction and gaining the satisfaction of media members, and we hope that with the help of these influential groups, we can spread the noble culture of Qarzul-Hosnah better and more widely in the society.
The head of the general department of public relations and customer affairs assessed and clarified that one of the ways to attract customers is to inform about the side activities of the bank: Today, Qarzul Hosneh Mehr Bank of Iran has a lot of participation in charitable affairs and interacts with many institutions and organizations. Depicting these activities on TV branches while preventing customer disappointment can play a valuable role in attracting public opinion and customer orientation.
He went on to say that the employees of Qarz-ul-Hosneh Mehr Bank of Iran are among the educated and committed sections of the society, and they are expected to pay special attention to things such as installing the bank’s logo and wearing a uniform, in order to instill a sense of order in the customers. We can do better and more effectively in the field of economic affairs.
Referring to the fact that the conversation of bank employees with customers is monitored with the aim of improving the service delivery method, “Qasmian” stated: customer satisfaction can play an effective role in improving the bank’s rating, and in order to achieve this noble goal, challenges and Overcome problems.
Fars province is one of the leading provinces in the field of resource management
In this ceremony, Majid Khosravi, the head of the General Support Department, also stated that Fars province is one of the leading provinces in the field of resource management and said: Fars province has made a lot of efforts in recent months in the construction of the bank’s headquarters building and improving its visual identity. According to the data and based on the documents and statistics, he was able to reconstruct the central branch of Shiraz in the shortest possible time and with the least possible cost, which is in a much more favorable condition compared to other provinces.
He added: The score of effectiveness and efficiency of the bank employees in Fars province is valuable and the leadership of Fars province has been realized due to the prudence of the managers and the efforts of colleagues in Qarz-e-Hasneh Mehr Bank of Iran, and the continuation of these successes requires additional efforts.
Human power is the most important pillar of any group for progress and excellence
“Behzad Shams Al-Dini”, the manager of Qarz Al-Hasneh Mehr Iran Bank branches in Fars province, in this ceremony mentioned the human power as the most important pillar of any group for progress and excellence and emphasized: One of our main goals in this group is to promote the valuable brand of Qarz Al-Hosneh Mehr Bank. Iran is by honoring customers.
He continued by presenting the performance statistics of the province and added: the amount of resources of the province reached 29 thousand billion in 1400 with 35% growth and increased to 57 thousand billion at the end of 1401. Also, the volume of claims in Fars province has reached 80 billion rials from 91 billion rials at the end of 1401, despite a 4-fold increase in expenses.
Announcing the news that according to last year’s evaluations, 7 of the top 10 branches in the country have been assigned to Fars province, he said: From the beginning of 1400 to the end of 1401, Fars province has continuously ranked first in the country in the operational plan. dedicated.
In another part of his speech, he mentioned the employees of Qarz-ul-Hosna Mehr Bank of Iran as the true servants of the great nation of Iran and added: “We hope that with the opening of the new bank branch management building in Fars province, we will see a change in the field of serving the society.”