Non-attendance services of Qarz-ul-Hosneh Mehr Bank of Iran are being developed
According to the financial news report, quoted from the public relations and customer affairs of Qarzul Hosna Mehr Bank of Iran, the first assembly of the bank and headquarters in 1402 with the aim of reviewing the performance of the bank in the first quarter of this year and with the participation of all the heads of the general headquarters departments and managers of the bank branches. It was held in the provinces.
In this meeting, Hamidreza Tusali, a member of the Board of Directors of Qarzul-Hosneh Mehr Bank of Iran, stated: The Minister of Economic Affairs and Finance emphasized in the meeting of the bank’s general assembly that the work being done at Qarzul-Hosneh Mehr Bank of Iran was accompanied by a double effort and effort.
He added: The performance indicators of the bank show that the bank group deals with the issues with a convergent view and beyond the mere duty. Fortunately, this is the approach that exists at the macro level and in all aspects of the bank.
Pointing out that the strategy of the CEO and the board of directors of the bank is to seriously develop offline services, Tausli said: Today it is clear that the branches of Qarzul Hosneh Mehr Iran Bank will not only decrease, but also increase in cases where it is necessary. will have.
He clarified: Iran’s Qarzul Hosna Mehr Bank takes steps in line with the global movement of the banking industry. This bank provides branch-oriented services with the highest quality. Offline services can also be provided with a wider level and independent of time and place. If the branch has a limit on the time and place of providing the service, the offline service tools remove these limitations.
A member of the board of directors of Qarz-ul-Hosneh Mehr Bank of Iran stated: There is an approach that the bank should develop its services and we know that the capacity of the bank’s branches is not more than this. There are discussions in the long term, including financial inclusion and seclusion of branches and customer satisfaction, which require the development of offline tools.
Tausli said: In addition to these, we have a young generation who, for whatever reason, have less connection with Iran’s Qarzul-Hosneh Mehr Bank. A part of the group that is connected with the bank is connected through branches. The spectrum, which happens to have certain characteristics from a social point of view, interacts less with the bank. In order to be able to provide financial services to such a generation, we also need to develop our offline tools.
Pointing out that one of our duties is to pave the way for the bank’s future, he pointed out: A manager must pay attention to the result, but one of the performance indicators of every manager is empowering the organization for the future. Certainly, offline services and Cubbank’s platform can help the bank to face the future so that financial inclusion and maximizing the provision of bank services can be done at the right time and place for the customer.
Tausli emphasized: Technology also helps the organization to continue providing its services to customers with more stability and resilience against various factors. Qarzul Hosne Mehr Bank of Iran ranks eighth in the Shatab network and must complete and develop its information technology structures. Although today we have more stable structures than in the past, we still need to have a path towards excellence.
He stated that if we define new goals, we must also follow new methods, adding: We cannot advance the goals that are currently prevailing in the society with traditional methods. We must complete our infrastructure from different perspectives.
Tavasli stated: until this point, when many bank services have become offline, there has been a serious concern. I’m sure there are concerns about providing offline services, but even now we have branches that have opened up to 90% of their accounts offline or paid 50% of their loans offline.