Saman Insurance made it possible to visit the accident scene online
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According to the financial news report, citing the public relations of Saman Insurance Company, Mohammad Abazarian, the director of car insurances of Saman Insurance Company, said regarding the online initial visit plan: The online initial visit system provides this possibility for the sales network and the insurer. to visit the accident scene online and at the moment of discussion. This system is also very efficient for sales representatives who have customers all over the country. The online initial visit system also helps the sales network in attracting and providing quality services to its customers anywhere in the country.
He added: One of the concerns of insurers in the discussion of car insurance in big cities is to be able to be present at the accident site at the right time, but unfortunately, life in many big cities of the country has made it difficult to achieve this goal. Such problems are also solved with the online initial visit system.
Stating that the online damage assessment system, which has been running for more than three years in Saman Insurance, is in the software development phase, Abazarian said: this product is added with artificial intelligence and is based on the images of the damaged car, which are provided by The insured is sent to estimate and determine the amount of damage caused to the cars. This software can examine the damage of body insurance and other damage caused to the car by matching the pictures of the car before and after the accident and can also detect the damage before the insurance policy is issued and basically the damage cases that are The obligation of the company to identify that they are not insurers and this issue is very important in the context of determining the amount of damage for insurers.
The director of car insurance of Saman Insurance Company stated: This product evaluates the process of detecting the amount of damage quickly, and on the other hand, using the online damage assessment system makes the difference in taste between experts disappear. Of course, the issue of differences in taste is very natural, but by using new services and technologies, we can reduce the amount of these differences.
He said: Saman Insurance Company has been working and researching this product for about three years in order to present it in the best possible way. This product has been produced and used in China, France and America so far, and for this reason we can be said to be one of the leading countries in this regard.
Abazarian stated: It is also worth mentioning that when using this product, the policyholder can receive his claim online, and on the other hand, by contacting car parts sellers, it is possible to buy the desired part online for It also provided customers.
The car insurance manager of Saman Insurance Company stated that one of the biggest problems of body insurance is that many car insurers get their body insurance and pay the insurance premium in full, but it is estimated that 15 thousand kilometers The average amount of the insurance policy is the body, they don’t use it, he said: Saman insurance has decided to design a product that based on the policyholder’s diagnosis of traveling by car in three distances of 5, 8 and 12 thousand kilometers, the insurance premium is proportional to the amount Use the car and buy according to your needs and pay less for it.
He said: This product was designed and used in Saman Insurance more than five years ago, and we are trying to implement it soon based on behavior.
Abazarian added: The only difference between this product and normal body insurance is the consumption amount. If a customer purchased a body insurance with a distance of 5,000 km and at the time of the accident, he was in the range of more than 5,000 km, this mechanism is provided so that he can still benefit from the insurance services. In such cases, the relative premium rule is used.
He stated: We need culture building in the field of familiarizing citizens with the services of this new type of insurance, and for this reason, we request other insurance companies to enter this field. On the other hand, we should try to consider attractiveness in the discussion of fees for the sales network so that they are also encouraged to sell this product.
The director of car insurances of Saman insurance company, referring to the discussion of the third party insurance portfolio, said: In general, at this time, we have focused on providing high-quality services, strong support, and also providing new products. We are moving forward based on the specified planning.
He said: We are looking to gain a larger share of the market by strengthening the sales network and recruiting new employees. Saman Group is trying to provide its products according to the needs of families and provide services to customers in a way that meets all the needs of a family.
At the end, Abazarian added: Customers of Saman Insurance Company can receive all the online services they need by visiting the website of this collection. On this site, it is possible to view and print lost insurance policies.