The developments of the banking network in the field of electronic services are significant
According to the financial news report, quoted by Refah Kargaran Bank, Ismail Laleghani, the CEO of Refah Kargaran Bank, during his speech at the conference, which was held on the second day of the conference on electronic banking and payment systems, said: Compared to the past, the banking network has made good progress in the field of It has had electronic services, but more efforts should be made to reach the desired level.
Expressing this matter, Esmail Laleghani said: One of the most important expectations of the banking network from the central bank is coherent policy making. The same and integrated treatment in policies and programs and the need to comply with the rules and regulations of the supervisory body by the banking network can create a healthy and suitable competitive environment.
He added: Many institutions and organizations play a role in the process of serving customers, but if these organizations do not perform their duties well, all the shortcomings will be written to the account of the banking network and dissatisfaction will increase. While banks have no role in some processes.
Leleghani continued: Education plays an important role in using new communication and electronic technologies. The banking network, customers and all those who work in the electronic banking ecosystem need training to provide a better basis for the use of these technologies.
The CEO of Refah Kargaran Bank stated: In addition to examining banking issues in the current situation, it is also important to pay attention to payments and payment technologies in the world. The use of metaverse, artificial intelligence, blockchain, etc. has started in Nia, and the banking network and future research centers should also enter into this issue and investigate it.
He stated: One of the important policies of the government is to attract foreign investors, one of the most important requirements for the realization of this program is financial and monetary services that should be provided to foreign investors, but unfortunately, the banking network is weak in providing these services. The necessary platform is not provided.
In the end, the CEO of Refah Kargaran Bank emphasized: The future of the banking network depends on communication technology and electronic services, and the main role is played by the experts in this field. The migration of experienced and expert forces in this field may cause problems in the future that need to be thought about.