The most important element in the competitive market is the speed of serving customers
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According to the report of financial financial news, citing the public relations of Dana Insurance, Reza Jafari, the CEO of Dana Insurance, in the meeting of the branch employees and the sales network of Alborz province, considered the representatives as pioneers in the field of sales, and pointing out that new powers are to be given to the representatives, he refused to grant He informed them and stated: Today, the most important element in the competitive market is the speed of providing services to customers using smart models of the insurance process, which fortunately, the first phase of this plan has been completed in Dana Insurance and will soon witness fundamental changes and acceleration in the provision. We will provide services to policyholders by using the smart insurance model.
He added: With the launch and activation of “Danap” software in the near future, while reducing infrastructure and manpower costs, other similar software will be removed, and from zero to one hundred insurance activities will be carried out in the form of this new application, the most important feature of which is the speed of delivery. Serving customers and increasing their level of satisfaction.
While explaining the performance of this company during the past nine months, the CEO of Dana Insurance stated: the amount of production insurance premiums of Dana Insurance has reached about 17 thousand billion tomans and the loss ratio has reached about 40%.
In this meeting, with a detailed analysis of the policies and activities of the country’s insurance industry, especially the policies and strategic strategies developed by Dana Insurance, Jafari named human capital as the most important and fundamental priority of this company and stated: “The insurance industry is currently in a position to realize its plans and goals.” It requires the use of capable, expert and innovative human resources that can be the origin of new and fundamental changes in the way of providing services to customers.
While appreciating the efforts of all the employees of the headquarters and front line to gain the privileged position of this company in the insurance industry, he said: fortunately, the result of this coordination and honest efforts is the great demand of policyholders to conclude a cooperation contract with the insurer, one of the most important of which is the Ministry of Education, which So far, they are very satisfied with the services provided by this company.
The CEO of Dana Insurance, pointing out that by the end of this year, the amount of production insurance premiums of this company will reach 20 thousand billion tomans, he considered the opportunities created by attracting large contracts to be very important for the sales network and added: I hope that our representatives, with redoubled efforts, will They should also attract the micro portfolio of educators in their provinces.
At the beginning of this meeting, Ahmad Javadipour, Deputy CEO of Dana Insurance, gave a speech on the technical analysis of the branch performance of Alborz province, and while appreciating the efforts of branch employees and the sales network, moving towards new marketing methods is one of the elements that determine the survival of insurance companies in today’s competitive era. knew
He mentioned the necessity of risk management in different fields of insurance such as engineering insurance and considered the move towards intelligentization of insurance services as the secret of the survival of the insurance industry and added: Fortunately, with smart measures and policies in the last few months, the Dana insurance brand has been strengthened in the market and The desire of customers to receive insurance services from this company has increased.
The deputy CEO pointed out the increase in the authority of the branches and expressed hope that this policy will spread favorably at the level of the sales network to reduce the dependence of the branches and agencies on the headquarters.
At the end of his remarks, he mentioned human resources as the most important capital of the company and asked the sales network to focus their efforts on the supply and sale of the company’s new product (Mehrdana Gold and Silver plan).
At the end of this meeting, representatives and members of the sales network raised their questions and concerns, which were answered by the deputy CEO.