The transformation in the bank goes through the transformation in digital banking
According to the financial news report According to the public relations of the National Bank of Iran, Abbas Shafiei, Chairman of the Board of Directors of the National Bank of Iran, during the second day of the national conference on bank organization and methods, stating that the new approach and the most important action in today’s conditions in the bank is the implementation of the transformation document. digital and corporate governance, he stated: fundamental transformation and change in the structure of digital banking and creation of appropriate and necessary platforms in the field of technology focusing on needs and providing a good feeling, special and desirable experience of customer service in the bank is necessary and necessary.
In this conference, which was held in the presence of the members of the board of directors, the executive board and other senior managers of the National Bank of Iran, Shafi’i stated that one of the main skills of managers in the current world is to cultivate imagination and expand creativity in organizations. By implementing creative and innovative actions and activities in different fields, it is possible to create a new plan and make fundamental changes in large institutions and organizations.
He pointed to the implementation and implementation of corporate governance as the most important change in the bank in recent years and said: Currently, the implementation and implementation of corporate governance is the most important approach and event in the bank that will be effective in the bank’s profitability.
Shafi’i considered learning different programs and software and familiarizing himself with different online systems to speed up statistical analysis by experts and employees in the bank and said: In the current world, competition between banks is based on conventional issues. It is not the past, but it is focused on the issue of increasing the level of learning and knowledge of employees.
In the continuation of this conference, he listed the development of the business ecosystem as one of the other competitive areas in large organizations, including banks, and said: the existence of technology and the creation of a good feeling and a favorable experience of providing banking services to customers are the basis for the success of banks. has provided in the present world.
In another part of this conference, Shafi’i mentioned the issue of resilience in banks and said: A bank today will be successful if it faces the problems and challenges that have arisen and is able to overcome them with smart and timely management. pass safely
He mentioned the digital transformation as one of the bank’s important strategies this year and said: “In order to move from the current situation to a favorable situation, it is important to implement technology platforms and create digital transformation, and we are determined to use technology, artificial intelligence and Also, by strengthening and developing banking systems such as Bam, Yes, Eva, etc., we will soon be able to offer different and unique services to customers in banking affairs.
The Chairman of the Board of Directors of Melli Bank of Iran in another part of his speech at the National Conference on Organization Affairs and Methods emphasized on the growth and expansion of organizational transformation and trust among employees and said: continuity of trust, strength of organizational relationships, creation of organizational transformation, design and implementation New processes as well as coordination and integration among the employees will lead to the growth and development of the bank.
In this conference, he stated that familiarity and sufficient understanding of the bank’s structure is one of the characteristics of the specialized forces and reminded: with a correct understanding of the organization and with a correct definition of the organizational processes, the field of productivity will increase.
Hassan Monsan, a member of the Board of Directors of the National Bank of Iran, in the continuation of this conference, also stated that dynamic and growing organizations are constantly moving in the path of development, and said: Organizational experts and methods play a key and prominent role in the path of excellence and achieving the bank’s goals. perform
He said: “I believe that the organization and method experts with the necessary knowledge and constant presence and monitoring of the capillary in different units can be effective and play a role in the development of the bank by making their own decisions.”
Monsan stressed on the flexibility of experts and said: it should be created daily based on the needs, changes and transformations of the processes in line with the bank’s agility.
The member of the board of directors of National Bank of Iran considered strengthening the proposal system in the bank as necessary and necessary and noted that the participation and presence of colleagues in various issues will lead to the growth, development and progress of the bank.
It should be noted that specialized working groups with the titles of organizing the queue and describing the structuring of branches, transformation plan of branches and efficiency of units as well as optimizing the network of branches and placement of electronic devices were formed on the second day of the national conference on organization affairs and methods, and company experts In these workshops, the participants discussed and exchanged opinions in the relevant fields.
It should be noted that at the end of this conference, the officials and experts of the planning and transformation groups and the top secretariats of the proposals system in the administration of the provincial branches, as well as the top bidders and the activists of the comprehensive portal of the General Directorate of Organizations and Methods, presented plaques. were appreciated