Traditional banking systems do not have the capacity to meet the needs of the new generation of customers
Explaining the educational and research priorities of the Cooperative Development Bank in 1402
According to the report of the financial news, the CEO Cooperative Development Bank Special attention to contribution and role Human Capital in transformation Cooperative Development Bank From the path of training and empowering human capital, management of knowledge and experiences and management of talent from new management approaches Cooperative Development Bank Mentioned and announced: Human Capital Playing a role in its implementation and benefiting from its consequences and results play a pivotal role in drawing the road map for the bank’s progress.
Mohammad Sheikh Hosseini Referring to the entry of emerging banking technologies that are changing in the banking industry, he said: traditional banking systems do not have the capacity to meet the needs of the new generation of customers and new banking paradigms rely on digital channels and tools, fintechs, attractive services and products and Innovative, customer experience management, smart applications with easy and fast access, artificial intelligence, Internet of Things, have challenged traditional banking and it is predictable that traditional banking will face a series of rapid changes and developments in the coming years.
He added that in line with the paradigm shifts and new patterns of banking, belief, skill and knowledge should also be created and managed in the bank in order to lead, make policies and implement rationally. Education and research center The bank will be double.
Referring to the educational and research programs of the bank in 1401, he added: practical training based on the needs of branches in areas such as financial statements, currency, documentary credit, Warranty banking, etc. has been designed and organized at a satisfactory level, and attention has been paid to the cultivation of elite, competent and talented people with a succession approach in order to cover the transformational approach of the bank in 1402 through educational and research programs, especially the talent search program and Assessing the banking knowledge of the bank’s colleagues and strengthening the banking knowledge and developing the management skills of the bank’s elites will be pursued in order to educate and train future managers.
Details of training courses held
The Director of Education and Research Center of Cooperative Development Bank also announced in the description of educational programs: educational projects designed and implemented in 1401 in various fields such as brainstorming sessions, banking packages 1 and 2 for holding managerial positions, programs Instructor training/mentor training, financial statement analysis projects, bank guarantee, letter of credit, customer and marketing management training package, principles of setting and managing facility contracts, postponement and collection of claims, technical, financial and economic evaluation of plans, The special training package for headquarters and provincial inspectors, etc., has been developed and operationalized in the bank’s training and research center and the management of provincial branches with face-to-face, online, correspondence, centralized, semi-centralized, decentralized and hybrid methods with a practical approach, and a major part Out of more than 400 training courses designed and implemented in 1401, it has been in the form of an in-person training course.
Karim Mirzakhani mentioned attention to knowledge management, identification and development of talents, production and sharing of knowledge and experiences as important programs of 1401 and stated that in addition to teacher training programs, 7 volumes of practical books and several clips of specialized educational films and practical also by the General Directorate of Education by using internal and external organizational capacities in the fields of banking facilities, bank guarantee, new check law, prudential regulations, letter of credit, financing of small and medium businesses, corporate governance, Compliance, risk management, conflict of interest, etc. are produced and shared at the country level.
The Director of the Education and Research Center in explaining the approaches and orientations of the educational macro of 1402 in line with the transformational guidelines of the CEO of the bank said fields and areas such as new financing methods and familiarity with the capital market, human capital empowerment from the psychological dimension and belonging Organizational, customer experience management and marketing, culture building in the field of institutionalizing legalism and promoting organizational health, combating money laundering, principles of regulation and management of facility contracts, postponement and collection of claims, international banking and currency and other areas are more focused. It will be and the trainer training program and utilization of human capital capacities of the bank and management facilities of the provincial branches will be considered in formulating and implementing the programs.