Transition requirements from traditional to smart banking
According to Poli Mali News, Mohsen Seifi, the CEO of Saderat Bank of Iran, in a note in Iran newspaper, explained the requirements of transition from traditional to smart banking and the development of social, cultural, and security infrastructures, providing tools, creating a suitable environment and understanding the conditions for He has listed the preparation of the necessary laws, including the expectations of the banking network from the monetary ruler.
In this note we read:
For smart banking, we must be smart
Future research and investigation of the development of information technology in the field of banking and various tools of the payment industry today, despite the breakneck speed of programming and the creation of various software and young and dynamic enthusiasts on the one hand and the creation of various human needs on the basis of the Internet and smart phones, it is, if not impossible, a task. It is difficult, and of course, the impossible dreams of man, which were once a legend, can be seen, touched, sent, valued, and even sold from the sensitive page of the inseparable friend of man today.
The realization of smart banking and the transition from traditional and digital banking and what has been entrusted in the conference on electronic banking and payment systems as a roadmap for this important and inevitable goal, itself requires requirements that, if neglected by the legislator and the central bank as The monitoring institution may remain at its initial levels and not find enough depth in transforming people’s monetary and financial relations.
In expressing some expectations from the central bank as a monetary ruler, we should keep in mind the fact that we are living in the era of the acceleration of history and the age of knowledge, and we are living at a time when we are facing major historical changes in the world. Our banking in this era is not separate from the rest of these developments, and when we compare modern banking with powerful and safe infrastructures to our crowded, high-traffic and old branches, it does not leave a very pleasant feeling.
The reality is that we have to accept that a major part of the modernization and smartening of the banking network, which is the title of this annual conference, is not related to the banking system itself, but in the banking structure of Iran, we need the right tools and space for smartening, and part of these things are to the supervisory body and The monetary ruler of the country is concerned. An effective step in this direction needs to provide measures and develop social and cultural infrastructure, security and other things.
Today, even if we use the best platforms in the world and employ the best companies in the world to prepare the platform and neobank, our banking will not become modern, we need other equipment to become smart and modern banking in the country. We have to accept that this process requires preparations, requirements and infrastructure.
For example, when we don’t have high-speed, cheap and accessible internet, smart banking cannot be widely implemented in Iran, and this problem is not the responsibility of the banks, but the central bank can follow up on this issue.
Smart banking, especially for deprived and remote parts of the country, requires cheap, high-speed and easy-to-access internet, while in order to use the capacity of digital banking and smart banking, people and bank network operators must have a proper understanding of digital banking, electronic banking, and neobank. to be
When these prerequisites are not properly introduced to the people, the legislator and the ruler, it will not be used correctly. Even if the legislator does not have a proper understanding of digital tools, he will not prepare a suitable law for it, and no matter how much we move in this direction, nothing positive will happen.
A suitable and comprehensive law can help solve many problems in this area and the central bank can provide special help in this field.
Cultivation has an undeniable effect on the development of digital and smart banking. In big banks, there is still a culture of going to the branch, and customers want to receive part of their services in person from the branch, and efforts should be made to correct this problem at the retail banking level with incentives.