Awarding the national statue of customer satisfaction along with the first

According to the online economy report, the 13th National Customer Satisfaction Summit was held on Sunday night (December 5, 1402) with the aim of honoring customer-oriented and responsible brands in the center of the International Broadcasting Conferences and with the presence of some government managers, business policy makers and business activists. The work was held.

The jury of this round of the event, which every year tries to honor leading customer-oriented and responsible brands, deemed Iran Mobile Communications Company (Hamarah Aol) as worthy of receiving the national sign and statue of customer satisfaction.

Considering that customer orientation in today’s world is considered as an important competitive advantage for companies and businesses, some key points of this conference include “familiarity with global techniques of interaction with customers and stakeholders of companies”, ” The benefits of using the correct relationship with the customer and customer-centricity in organizations”, “Identifying the staff and customer satisfaction index on increasing the profit of the organization”, “Recognizing the role of customer satisfaction in business challenges”, “How to reduce the communication distance and interact more with managers , employees and customers in order to increase the satisfaction factor at all levels and increase the productivity of the organization.

As the first and largest mobile phone operator in the country, Mobile First always emphasizes indicators such as “increasing the rate of subscriber acquisition by providing new digital services”, “increasing the level of subscriber loyalty”, “improving productivity”, “increasing employee satisfaction”. “Improve the brand position” and “maintain the flagship position in the competitive market”, trying to maintain the highest level of customer satisfaction.