Beginning of supervision of Iran-Khodro Nowruz services plan

Company News: In order to support and facilitate the implementation of this plan, the CEO of Iran-Khodro After-Sales Service Company visited the central offices of Iran-Khodro and Iran-Khodro Intelligent Response Center at the beginning of 1401.

Babak Selajgeh, on the sidelines of the visit, said: “Due to the high volume of trips in the upcoming holidays, plans have been made to serve customers quickly and easily.”

He continued: “We hope that at the beginning of the new year, we will be able to continue to improve customer satisfaction with after-sales service.”

Mashaleh Verdini, Isaco’s deputy, also said during the visits: “Three months before the start of the Nowruz 1401 service plan, a group of managers and experts started planning for its implementation by examining the bottlenecks and needs of customers in previous years and examining areas for improvement.” In addition to anticipating the main needs, including the supply of parts and equipment upgrades, special arrangements were made to monitor the proper implementation of the project.

He added: “According to the plan, during the systematic monitoring plan, tangible and intangible field visits and the establishment of specialized teams in the agencies will be present from the beginning to the end and using various reports that can be received from the online monitoring system that is available moment by moment.” Managers are hired, how services are provided nationwide is evaluated.

Owners of Iran Khodro products can receive services at any time of the day or night throughout the country, can call Iran Khodro Smart Response Center at 096440 or use the various services of Isaco application and visit www.96440.com to register a request.

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