Fars News Agency, Urban Group: Every day, a large number of Tehran citizens use the subway to travel around the city and are passengers of the underground city. Simultaneously with the speed of vaccination in the country and the abolition and reduction of traffic restrictions, the number of subway passengers has also increased and has reached more than one million people during the day. Although passenger statistics still do not return to the number of passengers before the corona outbreak, subway cars, especially at intersection stations, have faced a large number of passengers. Mehdi Chamran, chairman of the Tehran City Council, says; The former government has not added a single wagon to the Tehran metro in 8 years, and now we are trying to put the transportation cycle on track with the cooperation of the cabinet and the interior minister. The mayor of Tehran has made plans and is holding meetings with the government. Is.
Air and traffic pollution has increased in Tehran these days and has caused citizens to complain. Along with this problem, the lack of public transport fleet has made citizens unable to use the capacity of this fleet as it should. Although vaccination has accelerated and most people in the capital, like other cities, have been vaccinated against the Covid virus, it is still important to follow health protocols and social distance as Corona lurks and takes advantage of the lack of social distance. The city administration has taken urgent measures to improve the condition of the public transport fleet with the priority of the metro, and even according to the new city managers, missions and traffic projects have been given priority over other projects, such as construction projects.
The problems of the citizens these days have increased due to the lack of wagons and the increasing number of passengers. In order to improve the situation, of course, on the first of Azar of this year, with the decree of the mayor of Tehran, “Mehdi Shayesteh Asl” was appointed as the managing director of the Tehran and Suburbs Urban Railway Operation Company.
Shayesteh Asl has previously been a consultant and director general of the office of the presidency of the Islamic Consultative Assembly. Innovation of the Creative House of the Legislature and Vice Chairman of the Board of Directors of Sharif Business Propulsion Company and در in his work record. He also holds a Bachelor’s degree in Industrial Engineering, Systems Planning and Analysis, a Master’s degree in Economic Systems Planning and a PhD in DBA from the School of Management, University of Tehran.
About different topics in Tehran metro such as with Mehdi Shayesteh Asl, CEO of Tehran and Suburbs Urban Railway Operation Company We had a discussion, the details of which are as follows.
What is your most important approach and plan considering the problems of this fleet and the problems of the citizens in the metro?
Certainly, Tehran Metro trains need to be overhauled, and we are based on obtaining accurate information on how many pieces and how much cost and credit we need to solve this problem, so counting these issues is important and There is an approximate average of the average in this field, but we can not be satisfied with this statistic, and we must obtain more accurate statistics to prioritize the lines and accordingly.
Providing loans from Bank Shahr in cooperation with the Central Bank for overhaul of trains and payment of obligations to contractors
Fortunately, we are preparing a loan from Bank Shahr in cooperation with the Central Bank so that we can fulfill our obligations to the contractors and discuss the overhaul of subway trains as soon as possible. We know that the country’s banking resources are in short supply, but God willing, The operating bank and the central bank will see good things in the field of providing credit in the form of providing facilities.
Prepare professional reports and obtain accurate statistics to solve problems
You see, the first thing we do is to prepare a professional report and obtain accurate statistics so that we can do accurate planning. The two general directions that the mayor of Tehran and the deputy of transportation and traffic want are very important. The second issue is the pursuit of transformational and innovative shortcomings that have been a concern in the past, because the serious issue is the smartening and use of high-tech industries based on changes in metro services to the noble and honorable people of Tehran.
This is not possible due to the working conditions and the mental and physical health of the employees and managers of the subway employees and the increase in the sense of respect and value among them. We need to do something to increase the well-being of the people, the community and the people of Metro Services, which is the largest service company and is in direct contact with the people, and this requires improving the well-being of the employees and colleagues in this company. It is definitely difficult to serve the people without happy, concerned and people-friendly human resources. The citizens of Tehran are expected to help us with all their magnanimity to achieve this goal so that we can provide time, which is their most important asset, by providing services. Keep them modern and smart and make them feel good.
Increasing the vitality of passengers and staff in Tehran Metro
You talked about the issue of cheerfulness. What exactly do you plan to do to increase the cheerfulness of subway passengers?
In the form of cooperation with opinion polls and polling teams, we plan to take measures to provide better services to passengers, including our goals for the vitality of citizens and travelers, for example, we can increase this vitality by at least 10% due to lack of light Restriction of breathing space and the use of masks for travelers in the underground city causes mental damage and fatigue, and therefore by providing programs to solve this problem can help passengers, but first for this issue must be accurate statistics of the number of passengers. Get in different lines. Of course, in the case of passenger statistics, most of it can be counted through the provision of passenger tickets. At the city level and the increase in educational trips, the number of passengers has increased.
Using expert teams to improve the condition of the metro
You can see that the indicators in this field can be precisely identified by the sounds and images in the subway and the light and cause the issue of the vitality of the citizens to be affected, but the situation is the same for the subway employees. If the light is not good and the sounds are too much and the images in the field of advertising and the body of the subway are annoying for the body and soul of citizens, solving these problems can bring joy to them, but scientific, cultural and specialized programs in this We have a field and the approach of the new team is definitely cultural and social issues and we will definitely use expert teams in this field scientifically.
We pay attention to the issue of business in Tehran metro / Allocating empty spaces with simpler rules to vendors
The presence of peddlers in subway cars is one of the constant grievances and concerns of some passengers. What is your approach and plan in this regard? Are the plans supposed to be confrontational and negative, or are there other plans?
Yes, we are also aware of the activity of peddlers in Tehran metro, but it should be noted that now we are paying attention to the issue of business in Tehran metro and we want to get into this issue. Of course, this is not about peddlers being able to Metro wagons should operate, but allocating booths for them and the proper arrangement of the booths is the main solution. Also, the products should be tailored to the needs of the citizens, and we are counting and accurate information in this field from different stations and subway lines. However, measures should definitely be considered to deal negatively, which is not only inappropriate, but can sometimes have the opposite effect Therefore, it should be noted that coercive clashes cause social harm, so we provide a mechanism that empty spaces with simpler rules are provided to vendors on a rotating basis, and in general, vendors’ activities in the Tehran metro are organized and After this organization, we will deal with the wrongdoers.
Solve cultural and social problems with the help of the idea of academics and citizens
Another issue that has caused citizens to complain and some of the audience of “My Fars” through this system asked Fars News Agency to address this issue is the entry of men into women’s wagons. Do you have a plan in this regard?
Sometimes when men’s wagons are very crowded, some men may enter women’s wagons. In my opinion, this issue should be dealt with socially and culturally, and this issue should not be entered into negatively. In addition to the need to expand wagons to provide more services, university teams can help us with social innovation in various fields and the output of these innovations can be connected to the provision of services. Pay and give scientific answers to solve the problems of citizens in the metro, and these scientific answers should be in various fields, including overhauling trains and cultural and social activities.
Holding an idea festival to reduce metro problems
We also plan to hold an idea festival in the subway so that citizens, in addition to academic teams, can submit their ideas to us, and we will select the selected samples from all the ideas and we can review it after reviewing it. Implementation It is also important to provide people with reports on the strengths and weaknesses of the metro.
Construction of toilets in metro stations in cooperation with the private sector
How will the issue of cleanliness and hygiene in the Tehran metro proceed and are there any new plans in this regard?
Yes, in the form of a contract with the private sector, we plan to equip many stations with standard toilets with equipment so that it can be used by the private sector, and in addition to the toilets, very clean prayer services will be provided, of course. The private company will receive a small amount from the citizens that these services will be provided to them by the private sector in a very favorable way. Of course, the maintenance of these health services will be in the hands of the private sector, similar to equipping and constructing them in the metro lines.
Metro advertisements in order to improve the condition of the metro and the vitality of the citizens
What is the revenue from advertising in the subway and do you have any changes to change approaches in this area?
We have a serious discussion on advertising and we will have meetings with the beautification organization of Tehran Municipality. We also try to make the images in the advertisements cheer up the citizens and the colors used in it are standard and the lights are in a way that does not cause eye and mental harm to the citizens, which specialized and academic teams will help in this regard. In order for advertising to be done as a standard, we should also pay attention to the fact that the approaches should be more in the direction of spending the income from advertising in the metro so that we can provide more and better services to the citizens.
What about vaccinations at subway stations?
The issue of Tehran’s national plan and scan will come to life in metro stations for the general vaccination of citizens, and this is a very effective approach in preventing corona transmission, and we are also paying serious attention to this issue.
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